Moved it,
Split from Can’t find my Homey Pro 2023!
as it isn’t the same… You should not bother users of a topic with a clearly different problem.
Don’t know what you are trying to do but it look to miscommunication or misinformation.
fe HY0016 is not a Homey Pro, it is a Bridge. A Bridge doesn’t have a Pinhole.
If the last Tip from @Henk_Renting doesn’t solve it, please contact support Support | Homey
