When I try to pair the Aqara Door and Window Sensor I keep getting the message that there isn’t an app installed for the device, and it adds the sensor as a generic Zigbee device and doesn’t read any of the sensor data. The weird thing is that I already have two other (identical) Aqara Door and Window Sensors that connect and work perfectly.
Does anyone know how I can connect them properly? My Zigbee network has 29 routers and 17 enddevices so it’s is very stable. It all connects to a Homey Pro 2023. I already tried restarting the Homey multiple times. I rather not have to reinstall the Aqara app because I then need to reconnect 10+ devices.
Could be, they look identical and even the retail box is the same. But the other two I have had for some time (one 2 years and the other six months). So maybe there had been some sort of hardware refresh.
Look here, specifically the Manufacturer and ModelID columns. If they aren’t the same as the existing sensors, they are considered to be different and need a specific driver.
Hey, well - I have the same issue, but it’s due to using the latest version of this sensor. Probably you’ve got lumi.magnet.agl02 which is not supported yet (the same as mine). You can check for this information in device details, “product number” row.
A question guys - as I cant find any support for their G3 Hub - how are you connecting it - directly via Zigbee to the Homey? Or do you have an Homey Bridge?
