[APP] SENZ-WIFI (nVent Raychem)

Hi,

My Raychem thermostat has two sensors, one floor sensor and one wall/air sensor.
Is it possible to somehow get both readings fed into Homey? I do not know if homey allows two readings from a thermostat, but if it doesnt then maybe whichever sensor I’m not using as the active one could be added as a separate device?

Regards,

Adam

Hi Adam, the Raychem API does not allow to send this information. In a future platform of thermostats that could be done, but with these thermostats, as it was not foreseen from start, the data is simply not available on the server.

Kind regards,

Patrick

Does anyone observe some random unavailability of some of the thermostats ? First they were showing as disconnected even in the Android app, currently they appear offline just in Homey… but not all of them, so it’s kind of weird.

Hi @Sharkys ,
there have been some server issues yesterday on the Raychem side. These have been solved, but this might explain the inconsistency in Online/Offline status of the thermostats in the Homey app.
I also know that Edwin is working on some improvement of the SignalR connection to improve the app stability, but I am not 100% sure of what the status is.
Patrick

Thank you @Patrick_Hendrickx , unfortunately still half of the thermostats are off-line in the Homey itself. Anything specifically changed in the SignalR, I believe API documentation hasn’t changed, or?

update found the reason, contacted evdpol via DM - but seems it didn’t resolve my problematic /offline thermostats

**update 2 ** even API reports thermostat offline, I can still control them. I believe it’s API problem.

Hi @Patrick_Hendrickx,

I have been busy with my baby daughter the past few days, and fixing some issues with my other app for Mitsubishi airconditioners.

There are not big changes for this app for now, only updates of dependency packages and some optimalizations. Will get back on it as soon as possible.

Hello @Patrick_Hendrickx

The api access seems to be working, however the data is false. Reading temp = 0 is wrong.

Last update at around 21:00 on April 1st.

{“serialNumber”:“xxx”,“name”:“yyy”,“currentTemperature”:0,“online”:false,“isHeating”:false,“setPointTemperature”:500,“holdUntil”:null,“mode”:3,“errorState”:null}

The json value “online”:false is strange as the app gains access.
However it reads the right temperature most of the time, but not always. At times it gives me a value fluctuating around 21 C which is far from reality (5-6 C). What is this value?!

Can anyone confirm?

Thx.

Hi Bob,
It has indeed been confirmed by our IT department that there are out of sync issues on the server at the moment, they are planning a restart of the server today, and this will solve these issues.
Sorry for the inconvenience.
Patrick

Hi Edwin,
Thank you for the reply, my understanding is that the way the app needs to open and close the SignalR connections (actually more the closing of connections) needs to be reviewed and that this should solve most of the issues.
I hope this helps you.
Patrick

Yes, that’s exactly what I do observe for several days already. Let’s hope that the maintenance will fix it - actually checking now, it’s okay after yesterday action

A suggestion to whomever might be reading this and has some way to communicate with nVent: (Maybe @Patrick_Hendrickx ? )

It would be superb if there was a small http/get/set or some other local way of controlling the Raychem thermostats. This way we would not be dependent on the servers. Most people would probably get by by just one command, namely the ability to set the desired temperature. Since 5C is effectively off all the time except for frost protection it would also protect nVent from any potential fear they might have for things going awry.

A small firmware update with the ability to control desired temperature locally would be great. Thanks.

That will never happen, that’s why there is API…

Hi @Pantera_Ruber,
Local control of the thermostat is not possible with this thermostat. It has been developed for cloud to cloud communication and the API is the only way to get control of the unit. This is how this Raychem SENZ WIFI thermostat has been developed and it will not be possible to control it differently.
Patrick