I also have version 1.0.23 installed. I’ve activated all motion zones in the Reolink app on my phone, excluding nothing. The push notification app on my phone is working. But no notifications are arriving in Homey. Homey isn’t registering any motion. I’ve restarted the app on Homey several times. I haven’t changed the ports. I haven’t changed anything in the Fritz!Box either.
In the Developer Tools
It’s working again. Don’t ask how 
. I rebooted Homey four times and then it worked again.
When the connection to Homey is dead only a restart can reset that, unfortunately.
@Koktail My Reolink RLC-520 camera using the latest Reolink package (1.0.23) stills says Device Unavailable / Connection lost while the device is perfectly working and has the latest firmware installed.
Re RLC-520, the behaviour is very strange: I delete it and re add it. It works fine for 1 or 2 minutes and then become unavailable for ever.
Diag: f68f86e3-3d56-40b3-91a2-183b262112c5
Hi Koktail
I’ve encountered a problem. Here’s a simple flow: When a person is detected, the Reolink app should launch on the kitchen display.
Sometimes it works, and sometimes (very often) it simply shows the camera image without any person detection.
I’ve also noticed that triggering the kitchen door contact also launches the Reolink app on the display. However, I haven’t included this door contact in any flow.
That is pure magic, or a forgotten flow somewhere:
Check which flows it’s in by using the alternate mouse button on the device on my.homey.app;
Or
By long pressing the device, and in the next screen you’d tap the ‘flow icon’ at the screen bottom.
A door contact also can trigger zones, so when you use zone activity in your flows, things get more complicated.
You’d better, or also perform the same steps above for the camera device.
(tip: add Simple Log app cards to flows, to build a flow and device actions history).
Hi @Koktail
This seems to be a non-app related generic bug with the “auto populate flow cards” functionality, because the “Doorbell rang” card isn’t there in this case, just like the “turned on” card in the Philips TV issue quoted below, 1st bullet.
In English:
Philips TV from Athome: this only has the teigger “switched on for x seconds”. This is not recognised by the Homey 2023. After 1 second, it does not switch the TV logic to “yes”
Homey apparently ‘generates’ the corresponding ‘turned on for x seconds’ trigger cards, even if the ‘is turned on’ card does not exist / is not present / has not been created automatically.
To clarify, here is an overview of the available but non-functional Reolink ‘turned on for x seconds’ trigger cards:
I’ll report @ Slack as well.
I have the same problem here. I changed nothing, but after a few days Homey does not get any notification’s from Reolink like: Persons, Vehicle.
Changed nothing in my network.
@Koktail Can you fix it with a Reolink App update on Homey?
If you encounter an issue with the integration please Create a new bugreport at GitHub - koktail-nl/com.reolink.issues · GitHub
Or send me a email with context and a diagnostic report so I can investigate.
Please include:
Describe the bug
A clear and concise description of what the bug is.
To Reproduce
Steps to reproduce the behavior:
1. Go to ‘…’
2. Click on ‘…’
3. Scroll down to ‘…’
4. See error
Expected behavior
A clear and concise description of what you expected to happen.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
OS: [e.g. iOS]
Browser [e.g. chrome, safari]
Version [e.g. 22]
Smartphone (please complete the following information):
Device: [e.g. iPhone6]
OS: [e.g. iOS8.1]
Browser [e.g. stock browser, safari]
Version [e.g. 22]
Additional context
Add any other context about the problem here.
Hi @Koktail
I have the Reolink Home Hub Pro, with 3 Argus B350 (solar powered) connected to it. How do I add these into my Homey self hosted service? I can manage to add the Home Hub, but none of the camera show up anywhere.
Apologies in advance if I’m missing something obvious and in plain sight. However, I’m not very impressed with either the Reolink App itself OR it’s just Homey’s poor implementation of cameras.
There doesn’t appear to be a simple and clear way to be taken straight to my Doorbell to speak to the individual, if the doorbell rings when I am not as home.
I can send myself a notification, but what use is that if clicking the notification doesn’t take me inside the app and to the device in question, automatically.
You know, like how every other camera app does WITH EASE.
I swear this integration was in the works for 18 months and basic functionality like this, doesn’t exist with seamless UI and UX. It’s truly baffling.
Loading the doorbell camera feed takes far too long currently too. Around 8-10 seconds sometimes.
Homey doesn’t support 2-way audio at the moment, so it’s not an issue with this app.
AFAIK there’s also no standardized methods for 2way audio, all manufacturers have their own, proprietary implementation of it. Many manufacturers use P2P protocols to use 2-way audio remotely.
If anyone has a similar issue to myself, I fixed this by restarting Homey at host level as I’m running a Self Hosted instance.
Separate to my original issue, as I can now see the streams, does anyone know if/when Homey will be supporting h.256? All of my cams main streams are in h.256 but the app only passes the sub stream to Homey due to encoding incompatibility. My E1 Zoom sub stream is so low-res it’s almost pointless watching it!
Thanks.
You can change the resolution of the second stream in the cameras settings for a majority of ReoLink’s WiFi and PoE cameras (I’m not familiar with their battery/solar cameras)
I’m not sure if they are likely to enable all the 4K main streams for all their cameras through Homey. There’s a mix of h.264 and h.265 codecs used with varying megapixel resolutions between the different models. For people that have multiple cameras, trying to push all that traffic and processing through Homey might cause a bit of a meltdown.
If you want full 4K live streams from more than one camera, you really need a dedicated NVR that’s designed to do that
The Argus battery/solar cameras don’t support the necessary network protocols to be able to link with Homey. Those network protocols would drain the battery in no time as they require constant and consistent network traffic, and the battery cameras need to sleep the WiFi radio transmitter to conserve battery.
In most cases (at least with my Tapo and Eufy battery cameras), the WiFi connection is still active and connected 24/7. That’s why you can still view the live feed from the camera’s mobile app. The reason that they don’t allow RTSP on battery cameras is because RTSP is usually used by NVRs, and if you would link it to an NVR, the stream would be consistent which does drain the battery very quickly.
The WiFi radio receiver is still active, but in most battery devices the radio transmitter is mostly kept in a low power sleep state, as the transmitter consumes massively larger amounts of power than the devices internal ICs. Similar sort of thing to CPU’s throttling down to reduce power consumption, and back up to process data when needed. It’s not switched off, just a low power state. Then when you connect to the camera from a mobile app or smart home device with a screen, it takes a good few seconds to re-establish the link as the camera cranks up the transmitter power after receiving a wake-up call.
The battery devices will power up their transmitters briefly at regular intervals to tell the WiFi AP they are connected to they are still there… and that’s why sometimes if you’re lucky the connection will seem almost instant, but other times it may take 10-15 seconds.
Hi all,
The new test version v1.1.1 is available here: Reolink | Homey
fix: Device discovery timeout when using NVR/Hub pairing
fix: Remove camera discovery in NVR/Hub pairing to improve performance
feat: Add ‘AI package’ detection for cameras
feat: Fallback AI detection for cameras that expose AI capabilities
What you’re expecting is standard for dedicated camera apps, but outside the scope of what Homey currently provides. The integration focuses on triggers and automation, not full real-time interaction.
I’m starting to think the app is getting worse. Everything worked fine at first, but after each update, less and less works. Even a simple flow doesn’t work for me anymore.
The Reolink app on the phone recognizes a person, but this information isn’t reaching Homey. As a result, none of the Flows are working anymore.
