Hey @Doekse
Can you offer everyone an update please on the Reolink integration that was announced, please?
You’ve been in the “negotiation” stage with Reolink for over a year now and a lot of people are waiting and counting on some progress.
I’ve paused any further home security upgrades until I can get some clarity on whether this is going to happen.
Hey! I think there’s been a bit of confusion. Homey never officially announced a partnership with Reolink. We only mentioned that we’re in touch with their team, which is why the status was set to “negotiating”.
Since we haven’t heard from them in a while, I’ll update the status to “Waiting on manufacturer” to make that clearer. Appreciate the feedback!
No confusion here.
Merely asked for an update on something you let the community know about over a year ago.
I think to save confusion moving forward, don’t bother saying anything until you know for certain that the integration is going forward.
How can you say that you are in negotiation, if the other party hasn’t responded for “some time”
Surely there should be some processes in place to manage customer expectations?
Any update @Doekse please?
Hey @Doekse any update please?
50+ comments on the partnership ‘announcement’ page.
It’s really frustrating that this is what passes for official communication between Athom and it’s customers.
Hey, appreciate you checking in! No updates just yet; if there were, I’d have shared them already. Like I mention in other threads, I always post updates as soon as there’s news, so I kindly ask to keep the “Any updates?” posts to a minimum. It helps keep my inbox manageable and makes sure I can focus on getting actual updates to you guys faster 
Totally understand how frustrating it is that your Reolink devices aren’t working with Homey right now. And hey, if you’ve got thoughts on how I should handle updates (or even non-updates like this), I’m all ears! Just not much new to share at the moment.
That said, one thing worth noting: Reolink recently became an official Home Assistant partner and seems to be opening up a bit more with their APIs. Hopefully, that’s a good sign for us too!
