@forden Weird stuff going on!
Please try to
- Change the “Telephone country code” to 31 (31 is for The Netherlands, please enter your specific country number).
- If 31 doesn’t give results, try 528
( see message 56 in this thread: [App][Pro] Tuya Cloud - #56 by Patrick_B
)
OR if the info above does not help:
- remove the SmartLife app from phone.
- reboot phone
- install Tuya app on phone
- log on (or create) to Tuya account on your phone (NOT by using google/fb account)
- Connect 1 light or plug
- On Homey: Change “business” in Tuya Cloud app to Tuya
- Enter your country’s international phonenumber prefix. For the Netherlands f.i. it is “31” (don’t use zero or plus sign in front of it)
- Log on with exactly the same credentials as used with Tuya app on phone
- After 10 mins. you should be able to add new devices from Tuya Cloud app.
-
- After adding, wait another 10mins before the new devices can be controlled.
Please let me know if it was of any use.
