The diagnostic report you have created is sent to Athom and mainly contains information about the Homey. If you have problems with an app, you need to create a diagnostic report in the app settings.
However, before you do this, we recommend that you inform yourself first.
But as you donāt provide any information, nobody will be able to help you.
Please read this topic to find out everything you need to know about how to configure the Homey Homematic app and Homematic and which devices are supported.
More information can be found on GitHub.
I am sorry that I have not been able to develop the app further for a very long time.
But I have good news for you. I have been asked by Athom if I would be willing to transfer the app to one of their development agencies. Of course I agreed to that and I have initiated the transfer of the app today.
So hopefully you will receive support for new devices in the near future.