Did the test again, restarted te app then homey. Still not changing.
@Yannick_Eeckelaert can you try to change some modes and when you did that send me a new report?
Then I can see what happens in the log
Hey Martijn,
Tried every mode. 930a684a-d869-497a-86ce-e7c8d2dd86ac
The modus âuitâ not available for this device.
This was an error. (Uitgeschakeld does not give this error)
FYI.
Met vriendelijke groet,
Yannick Eeckelaert
Hey!
Thanks Will check!
Installed new update, no success jet. Restarted app end changed security multiple times, log : b0a88c51-b872-4bb3-af80-326731a90773
New app update (test: 2.22.0):
Changelog:
1. NEW: Eufy Cloud IP discovery.
2. NEW: Make all Hub settings part of device. (Removed from settings page)
3. NEW: Retry mechanism if P2P connection failed. 3 tries before fails.(Local IP, Eufy local IP, Eufy Cloud IP)
4. FIX: Improved login system in pairing.
5. NEW: Warning if user didnât setup a Homebase. (Homebase is required because settings are not global anymore)
6. FIX: error logs
7. FIX: standalone cam without P2P connection showed a error
8. FIX: Floodlight Pan&Tilt cam - security mode fix
9. NEW: renew dskKey when expired
Explanation [APP][Pro] Eufy Security - #1796 by martijnpoppen
Hi Martinj, @martijnpoppen,
Iâm using your app since morning for eufyCam 2 Pro and two things (so far didnât test more) donât work for me :
- live stream doesnât work - I get only generic picture, no error
- on/off does nothing with camera in reality and itâs also inconsistent - device show off, while tile shows on - but as I mentioned, it does nothing anyway
Diag code : 7485bb98-8f51-4d9d-bde2-8443afb68588
Not sure if you spot there anything.
Thank you.
Hey @Sharkys
We meet again, Youâre everywhere
-
Live stream is not possbile with this app. So when an event happens the image from that event will show there. For more info see FAQ Q3
-
Homey - Eufy is 1 way traffic. So if you change something in the Eufy app on your phone, Homey wonât show that. I only use the on/off in Homey and not in Eufy.
When you change the on/off, make sure to refresh the screen in the official app. Not sure if you did so?
(Donât see any issue regarding the on off switch in the logs)
Well, I must say, when I was looking for external cameras and Homey compatibility, and meet you again, one of the requirement was immediately solved ;-)))
Apologies, I read now the FAQs (RTFMâŚI know)âŚbut I got confused that I see general picture with refresh button and even when I got events and refresh picture afterwards, I still get only general picture. But itâs maybe too early for that, I need to test more - I assume if there is some problem, maybe even some particular flow will not work, eg. with image TAG.
For consideration - even enabled RTSP would not help for live stream ?
You are right, it indeed works - when I press on/off even Homey revert tile status immediately back (so it looks like it doesnât work) but it indeed turn camera on/off when refreshing in official app. After more testing I see that I need to wait 1 - 2min to see actual state of tile (device view), interesting. So somehow itâs not one way Btw when I go in Homey into particular camera and turn it off, the tile status getâs updated immediately. But when pressing on tile directly, it reverts back right after and after 1-2 min it shows correct state.
To get that to work, you should make sure you have notifications enabled in the official Eufy app. Next to that you can set notifications per Security mode (home / away etc) see image below
Yes RTSP is possible but not for all cameras. Bit you can include that in a synology nas for example.
Homey cannot handle video at all. So that wont work
That is strange. Mobile app OR webapp?
It only reverts when theres a error. Homey just sends the event and doesnât care what Eufy does with it
Apologies, but what is noruico ? Maybe a typoâŚanyway, I was just before your reply playing with Security settings and being it Away mode, I got alarm from Eufy, I got notifications but I got nothing from Homey unfortunately (including no picture in tag).
Mobile app - tested now also web app andâŚweb app is fine, so I killed Mobile Android app andâŚitâs working. âŚjust temporary problem, thanks for hint !
âŚafter getting 40 notifications (Iâm sitting in front of camsâŚ) NOW I got few events from Homey but only from one camâŚand it contains just the general picture - seems one of the cams start sending it
Restarted home base, no difference.
This is what I mean :
Another diag. code if that helps : 72f59321-0492-4330-a8b1-d9f12b1758ea
I just connected them today, maybe letâs see till tomorrow if it somehow settle down - I guess someone else would report those issues already and Iâm not sure, what is the FW in the camera,âŚwait, when I pressed Check FW version (inside cam not home base), it offers me version 4.0.9 (from 3.1.4)âŚjust updating ⌠but it was the one which was just sending the updatesâŚthe 2nd was already on 4.0.9 ⌠letâs see later.
Notifications, but I already changed my typo (auto complete on my phone )
Yes that happens sometimes. Not sure why
One thing to check per camera. Make sure you have these settings:
I do see a issue, due to my latest change. Youâre on the test version of the app. So good that youâre testing (issue is not related to the images though)
Will fix that
That might be it - now the default image change to black and getting Invalid response, while I received no event via Homey anywayâŚ
812f4025-1f0b-4d3c-85c9-53fded6a87e0
Will stop spamming for today, thank you for your help, I hope it will be useful also for others not just myself.
New app update (test: 2.22.1):
Changelog:
1. NEW: Eufy Cloud IP discovery.
2. NEW: Make all Hub settings part of device. (Removed from settings page)
3. NEW: Retry mechanism if P2P connection failed. 3 tries before fails.(Local IP, Eufy local IP, Eufy Cloud IP)
4. FIX: Improved login system in pairing.
5. NEW: Warning if user didnât setup a Homebase. (Homebase is required because settings are not global anymore)
6. FIX: error logs
7. FIX: standalone cam without P2P connection showed a error
8. FIX: Floodlight Pan&Tilt cam - security mode fix
9. NEW: renew dskKey when expired
10. FIX: wrong context in check Hub settings
@Sharkys
I do see images coming in in the report. So as far as I can see you should see something.
Might be that the invalid response was part of the issue in the app.
New update should fix that.
Will push this test version to live tomorrow
I see it indeed, next motion got picture included, but I had to check it manuallyâŚflow didnât get trigger thought.
(already on 2.22.1). Letâs give it some time to settle Thank you
Martijn, eufy flood camera functions a little bit as a stand alone home base. Could you make functions available like the home base? If alam sounds than in the flood camera than sounds home base alarm, if security modus change than⌠end so On. tis way I can connect the flood camera whit the other cameraâs from my home base. Making the alarm sounds work ont the cameraâs in homey would be great. At the moment. I use the automation function in eufy app.
Thx for al the help!
Hey @Yannick_Eeckelaert
Unfortunately not
Currently all triggers are based on notifications.
So only if a camera has a notification it will be possible