[APP][Pro] Eufy Security

Apps
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4361

Hello Martijn,

Homey Eufy Security app looses connection to all devices, homebase2 and solo cams. Restarting app results in TypeError: Cannot convert null value to object.

Homey Eufy Security v3.18.11

4362

@edumos were do you see that error?

4363

@edumos please have a look here [Homey Mobile App](v7.1.0.1208) - TypeError: Cannot convert null value to object

4364

@Blaxtar how is the connection at the moment? :slight_smile:

4365

@martijnpoppen doesn’t work to change arm mode but if you look in the Homey app it appears like you can. :confused:

4366

@Blaxtar Only thing i see is that all commands are timing out. Not sure why.
Did you already try these things?

  1. Restart Homey
  2. Restart Homebase
  3. Add another extra account ti Eufy and use that in Homey (make sure it’s admin role)
4367

I also want to use the Eufy Security app for change the armor status.
The values can not be changed (property name is not valid).The values in homey are in English, language of eufy app is german.
Can anybody help me to solve the problem?

4368

@Michael_Zimmer Not sure what you mean with English and German ?

For the property name error can you send a report?

Send a report via the mobile homey app:

More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

4369

@Michael_Zimmer also please let me know which device, as it is hard to guess what you mean :wink:

4370

How can I send a private message with lig ID?

4371

@Michael_Zimmer no need to send it. Already got a mail :wink:

4372

@Michael_Zimmer i do see some errors. Will fix those

4373

New app update (TEST: 3.18.12):

Changelog:

NEW:
1: none

FIXES:
1: FIX: enforce notifiactiosn for Homebase error
2: FIX: propertyName error for Wall Light Cam



If you find any issues, send a report via the mobile homey app

More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)



You can install the test version by clicking the link above and press install

Don’t want to be part of this test version? Install the live version → Eufy Security App for Homey | Homey

4374

@Michael_Zimmer see post above. Made a fix for the property name error. Can you have a look?

4375

HĂ© Martijn,

Get an error with my homebase 3, devices are ok though

image

Repairing solves it for about 2 seconds


4376

Hey @Ekapco
That looks like an issue with Eufy that the serial number in eufy doesnt match the serial number in Homey.
Can you try to re-add your Homebase 3?

Or is it newly added?

Can you also share a report with me? :slight_smile:

4377

Tried to re-add but same issue


9325a005-997f-4670-85d3-3a02c06d3a66

4378

The new version doesn’t seam to work. I have tried to restart the app.

4379

@ExtraKim ok?
Maybe some more info? :sweat_smile:

4380

@Ekapco i see the issue will fix.

Can you try the live version instead of test version?

Install via green button :wink: