Hello,
yes I did the initial configuration through the ICO mobile application, which I use to retrieve the pool water values. I also created a personal account on the ICO account via their website. To add it to my Homey, I do it by adding new hardware (Homey/Device/New device), like everything I have already installed. To make sure I didn’t make a mistake, I put the same password on the application and on the website. I don’t understand …
Thank you for your help.
Sincerely.
Pierre
The Ondilo website account is for their shop and is not used for by the mobile app nor the Homey app.
You must use the same account and password you made with the mobile app.
Hello,
This is what I do but I come back to the starting point every time
Pierre
Hi,
I love the app, nice job.
their i one thing i missing, a card when water quality changes.
Is it possible the add this? would be great to notify when water quality changes.
Impossible de reconnecter mon ICO spa
b790c618-d29d-4b82-826c-4691307e77c0
Des individus malveillants tentent peut-être de subtiliser vos informations personnelles sur le site interop.ondilo.com (mots de passe, messages ou numéros de carte de crédit, par exemple). En savoir plus
NET::ERR_CERT_DATE_INVALID
Same problem here. The ondilo API is not reachable.
Since today my ico doesn’t update anymore.
Try restart app but doesn’t helped, so try to repair but after login and see the norification i can close the window, homey keep loading.
I saw a notice in the ICO mobile app yesterday, that they are doing maintenance.
And as I can see the app in Homey hasn’t updated any values for the past 24 hours.
I have the same problem. My values on the Homey ICO app are 2 days old now. Please have a look at this issue.
The values on the ICO app looks good. But on Homey I still have the measures 2 days ago.
I guess something is wrong on the server side, I see data coming in, but every value is “0” or not set.
I do see recommendations coming in…
The app is not the problem, it is the API of Ondilo which is returning empty values.
@evdpol : I have a problem with syncing since today 11:00, since the new IOS app 4.0. Does everyone has the same problem?
Ondilo is working on their API I guess, getting error messages as response.
Anyone else having problems with API at the moment? My token seem to not be accepted anymore :-/
@evdpol : I have the same problem. Seems like the API is not working since 1. mai. I hope it will work ASAP.
device showing offline from Homey but accessible on iPhone - report error 30569d21-80f7-4f53-9536-ed6470466601
I have the same problem. I wanted to reconnect and delete the old one but now he told me there is no device? (It is a ICO pool V1)
You guys don’t have to send me diagnostic reports when the API of Ondilo is down or giving bad responses.
There is nothing I can do about that. 
Please send an email to Ondilo and ask them to fix the problem. 
It seems Ondilo API is not working correctly since few days. When I try to repair in Hoey, after entering my username and password, I got a 404 Error.
I asked to Ondilo support to check that API server.
Kind regards
Hi all
It seems they’ve been working on it for several Days, maybe weeks.
Same 404 error when trying to log on on Amazon Alexa. Jemdom guys have the same problem.
I’m New to all of this but dev has clearly done his job. It seems that there is a clear lack of stability on ondilo’s side.
i’ve ordered a Flipr too. I’ll keep the most stable One!
Everything seems to be ok now!!
