This discussion is started to centralize all Questions, Answers and Information in the Community around the Aeotec app and devices.
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Initial Discussion created by @Dijker with info from the community
(btw, this is a WIKI post. Everyone (with the correct authorizations) can edit this post and add points if u like! Else, ask any Moderator to add/update/correct this Discussion. )
Have been struggling to re-include a Aeotec Motion Sensor6.
One of my 5 sensors (all USB powered) was locked in motion alarm state, so I (foolishly) decided to remove it from Homey, reset the devise and re-add it. I have tried everything multiple times:
reset the devise (once done the LED goes thru a rainbow pattern)
PTP Homey. Even waited a full night
tried inclusion with the sensor touching Homey (distance zero)
disabled ALL App’s in Homey, but Aeotec. PTP and tried to include
contacted Athom support (Homey is not doing anything strange)
contacted Aeotec support (reset the devise and do a PTP on Homey)
All has failed. The sensor LED blinjks green radidly, stating it is in conclusion mode, but than nothing happens anymore; Homey shows the first step of pairing and then nothing happens. It never includes the device. Athom says that Homey is not getting any comm from the sensor.
Any kind soul here have a tip to get this sensor working again?
I do remember someone else having an issue, but can’t find that post anymore
Only see “including” in this description, but it is also very important, that the device is excluded before including (can be done via Developer zwave ). Also exclude a zwave device if it has never been included or/and after a reset.