i had a homey early 2019 with the ikea app. after a few days the parasoll door sensors stopped working. when the door was closed , the keep “saying” the door is still open. After restarting the app in my homey or disconnecting the battery again the cam online again. since yesterday i have a home p…

[image] Roy_V2: is this a know problem?? Yes: Probleem Ikea Parasoll

Hi Roy and welcome! [image] Roy_V2: i had a homey early 2019 [image] Roy_V2: since yesterday i have a home pro 20219 I guess you mean Homey Pro (early 2023), right?

no :slight_smile: i had a homey early 2019 (512mb ram) and now i have a homey pro early 2019 (1Gb ram).

Might be influencing performance: Is your 2.4GHz wifi channel set to a fixed channel? If no, set it to preferably 1, 6 or 11 If yes, check if the zigbee channel is set to one with the least chance to interference. [Screenshot_20210413-165254_Chrome~01]

Thankx! My 2.4 network was set to “auto”. I changed it to 11. Hopefully this works. If not, how/where van i change the zigbee channel in the homey?

Changing the wifi channel is the easy way, but the zigbee channel can be viewed and changed here: https://tools.developer.homey.app/tools/zigbee It might be possible some devices need to be re-paired afterwards. Or, when you don’t bother to start over with zigbee, just reset the zigbee implement…

[image] Roy_V2: i had a homey early 2019 (512mb ram) and now i have a homey pro early 2019 (1Gb ram). Ah, ok. So you had to build the Zigbee network from scratch. Beside the tips from @Peter_Kawa , I hope you followed also the support article Creating a stable Zigbee network with Homey Pro f…

All ikea sensors go offline

Devices

robertklep August 29, 2024, 6:42am 2

Yes: Probleem Ikea Parasoll

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All ikea sensors go offline

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