Is Ikea PARASOLL door/window contact sensor going to be supported any time soon?

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1

I have purchased an Ikea PARASOLL door/window sensor with Zigbee. Does anyone know if this is going to be supported by the Ikea Tradfri app soon, or how to request development for unsupported Ikea devices?

2

As mentioned here you can expect them to be added this week :wink:

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3

I don’t get the Ikea Parasol (door sensor) to work? The installation itself went well and it came with Homey. I also see on the led that is on the sensor that it flashes 2 times when I “open” it and 1 time when you “close” but there is no event in Homey. Anyone knows how to solve this issue ?

4

Is the distance between the device and Homey close enough? (10 meters isn’t close! if there are no other routers the sensor can use)

5

Do you see the sensor registered in the Developer Tools?

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And do use the right condition card?
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6

I just tested the second one I bought and that one is working without any problem. I just tested a flow and the bulb turned on accordingly when the door is opened. I guess I have to return the first one.

7

Yes I can see two parasoll in the developer tools.
the one not working is different here
alarm_contact Kontaktalarm boolean null
the one working shows
alarm_contact Kontaktalarm boolean true or false

8

I’ve had two working for a few weeks until tonight both stopped communicating with homey

9

And repairing the one not working does not solve the issue?

10

No it don’t help. The one that worked also stopped responding after a while. I returned both of them to IKEA

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