After power faillure homey won’t start up

Hello all we had a power failure and now my homey pro 2026 will not start up again.

It’s bleeding red and then white circle again and then bleeding red led ring again.

I looked on internet to remove power white for minimum 15 minits and then connect again but still same problem it won’t start, so it really crashed bad, is their any solution what I can try?

Did you try to recover it with the Homey USB Tool?

Thank you for your reply done as told but app says can t find device when ring is orange and realeased the pin

Not all USB cables work with this USB tool. Try another USB C cable if you have one

I did and was successful, I did upgrade software and not factory reset after update a verification it works fine again

1000x thank you me happy :smiley:

I’ve been stung by that one… trying the cable that came with Homey Pro, a known good USB C cable I’ve used with SD card readers, Raspberry Pi 5’s etc… It wasn’t until I tried a third USB A to C cable connected to a different USB port on my computer that I got it to work and restore a backup. The sigh of relief was real ha ha

@DonGrigori good to hear you got yours back :smiley: