Homey (Pro) (Early 2016-1019) - wont start

Questions & Help
1

I unplugged the power supply to remove the pro to another place.

But after that it wont start up, no light at all…

I have tried another power supply (5v / 2A) no succes

Any ideas ?

I Can hear the speaker gives i Little bump when i remove the power supply.

2

First of all, welcome to the Homey Community!

To make sure you are aware of the forum rules, please read the Welcome to the forum! post here.

3

We call that Homey (Pro) (Early 2016-1019) …

Also Try another cable if you can find a USB-A to USB Mini, just ia case…

Try turning Homey upside Down, First ~30 seconds after starting it up.
and eventually Plugging in Upside Down …

Note het signals like: Led-RING, Voice and HomeySetup-xxxxxx Wifi Network for Recovery!

If Recovery starts try a Full Firmware download.

Contact Athom Support hre Support | Homey if you think it is within Warranty

4

I have tried a new cabel.

There are no light in the LED

I have tried everything. Upside Down,
rotate it,
no power supply for 3 Hours
power supply on in 3 hours.

How Can i recover firmware when i cant Connect to it With app or setup.athom.com

BR

5

Only is Homey presents a HomeySetup-xxxxx Network (and Homey’s Voice most of the time tells jou to connect …)

Else it looks like it is over.