Where are they unresponsive? There was a cloud issue today, so if they were offline in Google Home or Alexa then it was caused by the cloud outage.
Yes, we got the picture now.
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I’ve also done the reset. It’s not great.
First Homey Chose channel 25 where my Hue Bridge is already on. That killed everything. After a few resets it landed on channel 20 where it was before reset.
Generally, the add device dialog never finishes. That’s true 100% of the time for both Matter and Zigbee devices. I’m on Homey app beta and Homey Pro stable. After waiting a bit, I can terminate the add device dialog and most of the times, the device is successfully added.
I’ve added 4 Ikea plugs as routers and then battery devices. I haven’t added all yet because the Zigbee network is terrible. Before everything was super snappy. Now I have to press a light switch several times, close and open a door several times for the device to respond. Some devices cannot be added back at all and some devices can be added but do not work.
Also Matter over thread is acting up. 3 routers and 2 buttons. 1 of the buttons can be added, but do not work at all.
I also noted that my Zigbee devices moved position in the dev tools. Are they being sorted under the router device that currently route the traffic?
If so, 24 battery devices opted to talk directly to Homey and only 3 currently use a router.
That might explain why all Zigbee are so sluggish in response?
On the other hand, I had 23 devices directly to Homey before reset as well and everything worked beautifully with another 10 battery devices compared to now.
The question is, what can I do about it?
The Zigbee devices look to be sorted based on alphabetical order of their IEEE address.
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Yes, correct
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Great find, thanks!
First I thought the Zigbee network needed a day or two to settle in. But it’s more than 2 days now. What can I do to get the snappiness back into my Zigbee network?
I just started having a similar issue, I installed shs added my bridge and everything was working great but now all my zigbee devices time out, I I i can not generate a diagnostic report since it errors with overload me, I can add them back to my homeypro 2023, I bought a new bridge just to be sure since I got my orignal bridge when they first offered it in the US.but same results. I’m hoping someone can figure out what happened…im running shs in vmware workstation
