Quick update from me on this.
It worked! Zigbee up again.
Had to try a couple of times.
First time the search for updates lasted a blink of an eye and I never got the option of choosing “Download Full update”. I think it just said I had the latest update and presented me with a next button. So It actually just ended up doing a restart in a way, cos that didnt help.
I tried again, and this time I held the ALT button down from the page before, the connecting to the WIFI. THEN i got the option to choose “download full update” and a progress bar n all.
Install took a while, but at least its up n running.
@BSA@Pieter_Verkroost have both of you also mentioned it to Athom? That you had the issue, but more important that you followed that procedure and that the issue has been solved. It’s important for them to know the scale of the issue. Before V5 becomes official:
Athom would like to know how big the issue is, so please also send an email to firstname.lastname@example.org
Also had this problem. Followed the above instructions which resolved the issue.
One note though, when holding ALT down, don’t release until you have clicked “full install” otherwise you will miss the opportunity. At least that was the case for me, which made me have to repeat the recovery process one more time after I figured out when to hold the ALT-key down. Fourth attempt did the trick.
Lots of users seem to have Zigbee problems since RC43, only fix since then:
[Flow] Fixes an issue where Tags would not appear in a shared Flow
I don’t understand Athom, it keeps ignoring major problems, yes it is a experimental versions, but still it is a major function of Homey.
I have issues with devices just not responding sometimes, it is already an issue for almost 5 years but it is much more prevelend since RC43.
Did a full Zigbee reset(hours of work), did not solve anything, so after almost 5 year i am going to move to Home Assistant, the Conbee zigbee stick seems to be much more stable.
If Athom did not succeeded to make Zigbee stable in 5 years it is probably never going to happen.
Who says that’s the only fix they did since 43? I believe they are working on the known zigbee issues. And it’s part of being experimental, issues can occur and should be reported properly to the right channel and athom won’t ignore the people who report. Not sure if you did some report to Athom, I do hope so, cause complaining here without notifying Athom first is not the way.
I’m still on 4.2 and I have no major zigbee issues. No intention yet to go to the experimental version. Just saying there are happy people with Homey connected to lots of different Zigbee devices (Philips, Aqara, Plugwise, Ledvance, Innr)
In my case it’s already stable, use homey now for almost 1 year
I’m on experimental Homey v5.0.0-rc.48 and have no zigbee majors at all. Since I switched to the experimental versions my zigbee network is more stable. I have connected Philips, Aqara, Innr and Ikea and all works fine.
@harmenkuijer I would recommend to remove the steps mentioned, even though they might have resolved the problem for you. This to ensure that Athom support gets all additional diagnostics loggings to resolve this problem.