I have 9 lamps from INNR (gu10 spots) and they always worked fine with homey and various flows. Coincidentally, got a new T-mobile modem today and everything has been reset in terms of ip address homey etc and WiFi. Everything in the house works fine again, the only thing that no longer works are those spots. Zigbee menu gives an error message, the devices can no longer be found / operated and I cannot add new devices via the innr app? I see all the innr devices “spinning”.
homey already rebooted
homey already reset, factory settings and backup from yesterday
Just an idea, do you have any other ZigBee Gateways, such as Philips Hue Bridge? Did you check the ZigBee channel settings? And the Wifi channel setting?
Yes, I had a new WiFi router installed yesterday, automatic on channel 11. Now disabled.
Other tp links accespoints are on channel 1 (2.4ghz) and 36 (5 ghz).
Also have a philips hue, on channel 15. It’s powered but as of a few weeks ago nothing is attached to it…removed that lightning in the garden. So therefore, I can put hue also down if that’s better.
If all Zigbee devices (different apps) show a spinning circle, it is likely that the Zigbee chip didn’t initialize properly.
Try pulling the plug (power cord) of Homey, wait for 11.2 minutes and reconnect the plug. Wait for half an hour for Homey to completely initialize and then check again.
