Not fix it.
Start up of Zigbee can take a while, don’t jump into conclusions but after an hour.
Not fixing. I deleted all aqara smart plug and hue smart plag, and reset them. And if I want to add homey not connecting but devices is paring mode. I think my homey zigbee chip is died!
Start in recovery mode
Then do “full software download”
Solved many “dead” zigbee issues
1 Like
I see you did not follow best practices for creating stable Zigbee network.
Also some info on inability to pair devices
https://support.homey.app/hc/en-us/articles/360019240259-Resolving-Zigbee-pairing-issues
Last but not least, check recommendations provided you by this script
I have stable zigbee networks but Saturday night fully down and not response all router and enddivace. I tray delete and re add smart plug zigbee router but homey not see Aqara or Philips plug. And not fixit. Thx I will be check the script version I hope this is help me…
I try to script and controllerState => {“panId”:41011,
“extendedPanId”:“13:a3:bb:81:18:03:a7:80”,
“IEEEAddress”:“00:12:4b:00:22:6f:1f:a5”,
“networkKey”:“7f:5e:87:8b:3a:15:ab:af:7a:b3:5e:36:c7:76:9f:e6”,
“networkAddress”:0,
“channel”:13,
“chipVersion”:0,
“transportRev”:2,
“zstackVersion”:“2.6.3-20190619”}’
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-[ 2: logStatInfo ]-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Platform : linux 4.14.15-g3c513a6eca Node.JS v12.22.11
Model : Homey Pro (Early 2019) - Model ID homey3d
CPUs #/Model/Speed : 2 x ARMv7 Processor rev 10 (v7l) - 996 Mhz.
Homey Firmware : 8.1.3
Memory Total : 996 MB - Free : 78112 KB - (8%)
Data and Time : Tuesday 7th March 2023 07:23:29 Zone Europe/Budapest [2023-03-07T06:23:29.853Z]
Uptime : 0d + 23:08:03
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-[ 3: Zigbee Network Data ]-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Nodes : 24
Routers : 12
EndDevice : 12
manufacturerNames : 7
manufacturerNames : [“frient A/S”,“innr”,“LUMI”,“Philips”,“”,“GLEDOPTO”,“Immax”]
modelIds : 12
modelIds : [“MOSZB-140”,“RS 230 C”,“lumi.remote.b186acn01”,“LCT001”,“WISZB-121”,“lumi.switch.l1aeu1”,“GL-B-007P”,“IM-Z3.0-DIM”,“lumi.plug.maeu01”,“lumi.remote.b1acn01”,“lumi.sensor_wleak.aq1”,“lumi.switch.l2aeu1”]
-=-=-=-=-=-=-=-=-=-=-=-=-=-[ 3b: routing is an ephemeral state and may change at any time ]-=-=-=-=-=-=-=-=-=-=-=-=-=-
Bad Routes : 6
Routes 0 hops : 9
Routes 1 hops : 15
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-[ 4: Devices with Error in Route ]-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
8916 - (LUMI - lumi.remote.b186acn01)
13435 - (LUMI - lumi.remote.b186acn01)
15612 - ( - lumi.remote.b186acn01)
24671 - (LUMI - lumi.switch.l2aeu1)
57566 - (GLEDOPTO - GL-B-007P)
57804 - (LUMI - lumi.remote.b1acn01)
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-[ 5: Devices active Routing ]-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
8689 - (innr - RS 230 C)
33419 - (innr - RS 230 C)
47975 - (innr - RS 230 C)
31544 - (LUMI - lumi.plug.maeu01)
39348 - (innr - RS 230 C)
59682 - (innr - RS 230 C)
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-[ 6: Zigbee Health Advices ]-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Try fixing the device with bad routes
For more info read
Fixing disconnected Zigbee devices (without having to modify all flows) - Devices - Homey Community Forum
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-[ 7: Zigbee Reporting Data ]-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
reporting : 0,“00124b00226f1fa5”,3,false,“Homey Pro (Early 2019)”,“8.1.3”,0,13,0,2,“2.6.3-20190619”,24,12,12,7,12,6,false,“#”,6,9,15 , $
———————————————————
Script Success
Returned: "Please report above text back on Community [Community Survey] Homey v5 ZigBee Health check and statistics collection (HomeyScript) - Questions & Help - Homey Community Forum "
Now I fix it thanks for all help me. I reset zigbee and add all devices 1by1. Now is working
3 Likes
Thank you. The setup link does not work on desktop any other link?
That’s deprecated info, Glenn;
Check the new howto here.
Oh, and it’s Pro 2016-2019 only.
For Pro 2023, use this howto:
