Z-Wave Device Cannot be added or removed

Questions & Help
1

Hi , I am using Homey Bridge , I’m experiencing problems after a few days of use. Even though the Shelly Z-Wave Plug is installed, it keeps disconnecting from the system. I’m getting a “Coprecessor not connected” error. I’ve tried turning Homey off and on a few times, but the problem persists. In this situation, I cannot add a Z-Wave device to the system..What could be the issue?

2

If you use Homey Bridge as extension to a Homey Cloud instance, the error “Coprecessor not connected" means the bridge is not connected to Homey Cloud anymore
(It’s called “Coprocessor” internally).
This means it’s not z-wave related at all.

This error can be caused by 2 things

  1. You’ll have to change your wifi, to match the bridge’s “preferences”:
  • a separate 2.4GHz channel
  • when you have Access Points installed, make sure to force the bridge to use one AP (It should not hop between AP’s)
  • reserve the IP address for the bridge om your dhcp server (usually part of your modem/router)
  1. When settings of point 1 don’t seem to have any effect, there’s most probably something wrong with the hardware device Homey Bridge
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