WiFi issues with a Homey Pro (Early 2019)

[Peter_Kawa]

Adding an “old” 2,4GHz router for Homey only can solve it, or

Problems connecting your new Homey Pro to your WiFi? Try this!

Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…