Unable to Connect Homey to Google Home - "Could not Reach Homey. Please try again."

Questions & Help
1

Hey All,

Newbie here, been slowly dabbling in the home automation space when time permits and the Homey Pro 2023 so far has been okay, the flows/automation is really a standout.

I have slowly been integrating all the different apps over to homey and moving the automations from my google home ecosystem. I am now ready to take the plunge and link Homey and Google Home to use the voice assistant to control homey devices.

Unfortunately when I go to add Homey to the google home app, “Works with Google Home” → Search Homey → Select my Account → Loading starts with “Linking your Homey account”, then it fails and says “Could not Reach Homey. Please try again.”
(I know the Homey user credentials must be right since it shows the name of my Homey Pro)

I have restarted Homey, restarted the app, restarted my phone all in various sequences and no change to the message.

Is there a firewall or a setting that I am missing to enable Google Home to find Homey?

I am not particularly keen on resetting either google home or Homey, but if that is the only option and would get a solution, I will have to do it!

Kieran

2

May sound silly, but just try and try until it finally works.
And in between, check if devices got added anyways.

Sometimes when I command Ghome, it says “could not reach Homey”, but everything works fine.

3

I got the same error as well recently (on both Android and iOS GH app). But not only when adding Homey, but other devices too.
Perhaps a problem at Google’s side?

4

Oh don’t use v9.1.x Homey app version.
Try v9.0.0

5

Today I ws able to add Homey to Google Home again, as well as for another service.
Perhaps try again, @Kieran?