Tuya App Integration Error

[JulienG]

Hello - I am trying to connect Rainpoint valve to Homey Pro (Rainpoint is built on Tuya)

I have installed Tuya App latest version.
After entering the security code in Homey, the QR Code is displayed

Once I scan the code through the Rainpoint app I have this error message “Please use the designated APP to scan the code to log in”.

How can I sort this out?
thanks

[smarthomesven]

By migrating your devices to the Tuya Smart or Smart Life mobile app. You can read a migration guide here:

[HowTo] Migrate your devices between Tuya-based apps

The Homey Tuya app can only link to 1 Tuya-based app at a time, however you might have some devices in other Tuya-based apps. This is a full guide on how to migrate between Tuya-based apps. There will be multiple ways to do this: Delete your Home in the Tuya-based app (easiest) Delete each device individually Manual reset Option 1: Delete your Home in the Tuya-based app Make sure all of your devices are reachable in the app. If they aren’t, they won’t be reset. Make sure all devices are onli…

[JulienG]

Do you think it will work after the migration ?
The current RainPoint app is a Tuya based app.

[smarthomesven]

Yes, it will. The error message states that you should use a supported app, which are Tuya Smart and Smart Life.