Troubleshooting Homey Early 2019

[Peter_Kawa]

YW, Jimmy,

@JHGBaouns

I really tried to change Zigbee on Homey, but it didn’t take, maybe there is something wrong with that?

That can be a timeconsuming process (sometimes like hours).
If you have a homey ball, changing zigbee channel should be possible.

@JHGBaouns

I wanted to find the one where you see them as a bar.

I’ve never seen it with a horizontal bar. Probably a legacy desktop app showed it.
Nowadays:

@Peter_Kawa

Go to…More>Settings>General and wait for a while.
And sorry, I left this out: And hit the memory bar after it’s filled

@JHGBaouns

Another problem that I have with Homey is that I almost always get that it is offline when I try to access it, either via the app, or computer or Developer Tools.

I hear this every now and then. I think your wifi setup is to “modern” for Homey.
Dualmode f.i. can get Homey unresponsive.
This might come in handy: Problems connecting your new Homey Pro to your WiFi? Try this!