Troubleshooting Homey Early 2019

YW, Jimmy,

That can be a timeconsuming process (sometimes like hours).
If you have a homey ball, changing zigbee channel should be possible.

I’ve never seen it with a horizontal bar. Probably a legacy desktop app showed it.
Nowadays:

I hear this every now and then. I think your wifi setup is to “modern” for Homey.
Dualmode f.i. can get Homey unresponsive.
This might come in handy: Problems connecting your new Homey Pro to your WiFi? Try this!