The zigbee of my homey says it is busy

The homey doesnt work the way I want. It says the zigbee is busy. First it didn’t work… also Philip Hue didnt work. I am new and not very familiar with how this works.

Please read this and provide us with some more specific info. Thanks

I have a Homey pro, Early 2019 it says… software version 7.3.0, yhe app We tried reinstall, add a new homey, reset the zigbee. But nothing works


Which of the 3 apps? With or without the bridge?

Can you show a screenshot of the “zigbee is busy” error?

Did you tune wifi/zigbee channels (and check your neighbours’ wifi channels too!)

Did you report the whole issue at Athom also?