Switchbot Hub 2 does not work with Matter

[McFly]

I just got the SwitchBot hub 2 and wanted to connect it to my Homey Pro 2023 using Matter.

The problem is that the SwitchBot hub 2 does not expose any devices per default over matter and you have to reset the SwitchBot hub 2 in the matter pairing process. This meens that when Homey atempts to connect, it sees the SwitchBot hub 2 fine, but fails as there are no devises set up to be shared by the SwitchBot hub 2.

In the Switchbot app, you can only setup devices for matter sharing after the pairing has gone through. Tried this with Google home, where it worked fine.

Any way to get around this so the Switchbut Hub 2 can be linked to Homey over Matter?

[Undertaker]

But of course

• Go to the Hub 2 in the Switchbot app
• Click on the cogwheel at the top right
• Matter Setup
• Secondary devices
• Select the desired devices

Up to 8 devices can be transferred via Matter

[McFly]

Hi

Thanks for your input.

The problem is, I cant choose “secondary devices” untill it is linked.

See photos.

[Undertaker]

The connection worked immediately for me. I would delete the Switchbot app again, restart Homey and reinstall the app.

[McFly]

The thing is, I dont have the link - “Sekundärgeräte” before it is linked.

In the linking process, Homey ends up saying:

The paired bridge (SwitchBot 2) hos no devices. Connect devices to the bridge before adding it to Homey

[KennyMoens]

Anyone got this working?

I see the same issues as McFly when attempting to connect my SwitchBot Hub 2 over Matter. I can successfully connect, but Homey stops the pairing as no devices are linked to the bridge. However… i cannot expose devices of the SwitchBot Hub 2 over Matter unless I’ve got a connection.

Seems like chicken and egg situation…

[McFly]

I reported the bug to Athom

[Mollari]

I have the same problem.

[Hielke_de_Jong]

I do not own a Hub2 but was for some time interested so Iread somethings about it in [APP][Cloud & Pro] SwitchBot (Release 1.1.51, Test 1.1.56)

I cannot find better info now. But what I think is that like the message says: you need to connect other devices to the Hub before it can be connected through matter to Homey (a hub is not a device only a connector).

The other functions of the Hub 2 can only be used icm with the app for Switchbot. But that you could check in hte post and with the developer of the app.

[HugoLXO]

Today I added the Aqara P2 door and window sensor to Homey. Matter over thread.

Shortly after I noticed the Switchbot Hub 2 Matter devices (the temperature and humidity sensors on the Hub 2 itself) were gone from Homey. I attempted to add them again, and I have the same issue mentioned here.

I may try to remove the Aqara sensor (my only other Matter device) and see if I can add the Switchbot matter devices again.

Edit: Removing the Aqara sensor didn’t help.

[robertklep]

Sounds like there are issues with Homey’s Matter implementation, because other people also reported that their devices stopped working, or are only half working:

[HugoLXO]

Thanks Robert. I was so focussed on the Switchbot that I didn’t think of searching for Homey matter issues. I just connected the Switchbot through matter to an Echo device without issues.

[G-Kool]

I had the same issues. I think this solution will work for iOS users.
I first enabled the hub via HomeKit so that I can add the linked Bluetooth devices to the hub. Afterward I deleted the hub out of HomeKit. In SwitchBot the linked devices were still active.
After trying pairing as instructed by SwitchBot(with the reset of the hub and the error message ‘first link devices’) I paired it without this rest.
If you open the matter pairing in homey, and then click on IOS pairing. Then hit other and the hub will appear. It will link with the paired devices

[G-Kool]

[G-Kool]

[HugoLXO]

Thanks G-Kool! This helped.

Mine didn’t even add them to Apple Home, maybe because I used the iPad which I don’t think supports matter. Only my iPhone got matter support yesterday

My process was a bit different though. I tried adding the Switchbot to Homey via Matter → Connect with iOS. It still gave the error that the Hub had no devices. But now I was able to go into the Switchbot app and select the devices to connect. Then added it the same way via Matter again, and it worked.

Sensors are both working fine. I hope they stick this time.

On a different note: Tried adding a TV remove via Matter but it showed up as a plug that does turn the TV on and off

[Glenn_Dijkstra]

Hi, any way to make this work for Android users? Seems like it’s a homey bug as homey refuses the connection with switchbot of the switchbot hub doesn’t have devices where in switchbot you can only add devies after connecting.

[iGiorgis]

Hello, I try everything but without luck.
I would like to add the hub 2 to the homey pro because I want to expose the temperature and humidity to HP.
The switch bot is ok from the HP switch bot app but I can’t to add the hub 2.

I tried from Home app too but no luck

Any new solution???

EDIT:
I add the thermometer and humidity ok!!! I add it from the HP SwitchBot app and I choose temperature and humidity (hub)

[albert_bodden]

How to add the Switchbot Hub 2 to Homey Pro:

1. Go into add a device in Homey Pro
2. Add a matter device
3. Instead of adding the device using HP, use the secondary option that allows you to add it using Android
4. When asked to do so, put the hub in pairing mode by holding down the on and off button for 15 seconds until the device restarts
5. When the hub is in pairing mode continue to add the hub
6. When the Android process is complete and the hub has been added, before switching back over to the HP process (and before hitting the last blue button that finishes the adding process in the Android part), open the switchbot app and add the secondary devices in the matter setup tab (you will at this point be allowed to add secondary devices in the tab that wouldn’t allow you to previously)
7. Go back to the adding screen and finish adding the hub through HP and it will recognize the hub and all of the devices that you added in the secondary devices tab

I’m sorry for the convoluted explanation but this is how I was able to finally get it to work. Let me know if you have any questions.

[Tom_Lundis]

Hello
Unfortunately I also have problems. Adding it via iOS worked, but when secondary devices such as temperature and humidity are added, one of the two goes into error mode, but the values ​​are received. I also reported it to Athom, but so far there has been no response.