Somfy IO "not_setable"

[Marco_078]

After browsing several Somfy topics I can’t seem to find a solution for the problem I’m facing. Hopefully somebody has a solution.

My setup:

Homey Pro (Early 2019)

4x Somfy RTS interior blinds (already running without a problem for 1,5 year). Controlled directly by Homey without a bridge.

Recently I installed 2 exterior blinds with Somfy IO motors. I already knew that a Tahoma (or Connexoon) was needed, so I purchased a Tahoma. Setting up the Tahoma, adding the 2 IO blinds and adding the 2 remotes was easy. From this point everything works 100% from my Iphone.

When adding the Tahoma to Homey as a new device…so far so good. Both the IO remotes are also recognized. The blinds them selves are not recognized by Homey. Regardsless which IO device I choose, Homey will not come up with new devices. I guess that’s normal and the “virtual remotes” from Homey need to be used when controlling the IO blinds from Homey

When using the remote control on Homey I get: not_setable. What am I doing wrong? Do I miss something?

I rebooted my Homey and Tahoma several times. Running the latest firmware on all devices and even tried the experimental app from Adrian_Rockall where some Somfy IO users were facing authentication problems (which is not applicable for my situation I recon)

Feedback is much appreciated!

[Adrian_Rockall]

Can you send the Device Log from the App Settings page and let me know the names of your devices as they appear in the Tahoma phone app.

[Marco_078]

Hi Adrian,

Thanks for reaching out! Just deleted the trial version and installed v4.0.37. Names of the screens in the Tahoma app in iOS are: “Screen beneden” en “Screen boven”. In my previous post I forgot to mention that I set the Tahoma box in developer mode.

I send you the logs via the app.

Cheers

Marco

[Adrian_Rockall]

You should find your screens with the "“Exterior blind (io)” device in Homey.

[Adrian_Rockall]

The “not_setable” message comes up because Homey can only receive button press from the remotes, so they can be used to control other devices in Homey via Flows.

[Marco_078]

My bad Adrian! The Dutch word for the exterior blinds (io) is too long to be displayed as one word. I switched the language of my Homey to English and found the devices.

Switched back to Dutch (assuming) something was lost in translation. But when hovering over I also found them in Dutch.

Thanks Adrian for your help and feedback!