Hi,
I have a Secuyou lock integrated as a Matter device in Homey. It has been working flawlessly for almost a year. However, in the past few days, I’ve noticed that I can’t control it anymore. The only error message I receive when trying to lock it is: “Timeout after 10000ms.”
The lock and my Homey Pro 2023 are very close to each other, about 1.5 meters apart.
When I try to re-pair the lock or remove and reinsert the batteries, it works for a few hours before the same error message appears again.
This is a really frustrating issue because it seems like there’s nothing I can do to fix it myself. I’ve also reported this to Athom.
So, my question is: Has anyone else experienced similar problems with the Secuyou Matter lock or any other Matter devices?
