Teand
February 1, 2026, 8:21am
1
Hello everyone,
Yesterday, I installed a Ring Intercom Audio. I wanted to create a flow where my Sonos speaker plays the doorbell ring when someone rings the bell. Unfortunately, the flow card with “Someone rang the doorbell” doesn’t work or receive the trigger.
I have checked the wiring several times and it is correct. The notification in the Ring app appears and works fine, only the Homey Flow does not work.
Does anyone have an idea why it isn’t working?
You should ask your question in the app topic:
Official app:
Ring App (by Athom) - main discussion topic
Main discussion topic to centralize all questions, answers and information around the official Ring App for devices of Ring .
Note:
This topic is not actively monitored by Athom. If you have issues with this app, please report it to Support | Homey , mentioning the version of the app + a good description of the issue.
Links and information:
Supported devices
In the app store a list of supported devices is shown with picture and description in the ‘Su…
Community app:
This app lets you add Ring Doorbell, Camera and Alarm devices to Homey.
This topic is for Ring Doorbell, Camera and Alarm devices support, if you are looking for information or support for connecting the Ring Alarm devices to your Homey as stand alone Z-Wave devices please visit the Ring Security - Extend Heimdall with Ring Security products topic.
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Supported devices
Support is not limited to the below shown devices, all versions within the mentioned categories can be used with the R…
Teand
February 1, 2026, 10:34am
3
I’ve changed the question to the app topic.
And your links are not the solution. I use the official Ring Homey App and it doesn’t do the trigger.
s73nm
February 1, 2026, 12:20pm
4
It’s a known issue:
I’ve had a flow which was working fine up until a few weeks ago. Maybe because of an homey-update?
It’s quite simple: ring camera detects a person, yes –> AND sunset is YES –> then Doorlamp ON —> 3 minutes –> then Doorlamp Off.
this worked fine for months, now not anymore. If I test this flow, it still works, doorlamp goes on and off accordingly. Also, when someone passes by, the ring app does send me a push-notification on my phone, so there is no problem there. So it seems that the prompt fr…
Contact Homey support, not that they will resolve it for you, but maybe it will put additional pressure on finally fixing this.
If you want a solution now, your only option is switching to the community app.
1 Like
Teand
February 1, 2026, 12:51pm
5
Ah, I see. Thank you for your information.
1 Like