Ring Doorbell flow does not work

[Sylvain_Gallerand]

Hello,

A very basic flow when my doorbell ring, send a message or just log “doorbell ring” does not work.

No problem to interact with device , and push notification from Iphone ring app works perfectly.

[Peter_Kawa]

Hi Sylvain,

Can you at least mention which Ring app and which Homey model you use? Thanks.

Welcome to the forum!

Hi! Welcome to our Forum, we’re glad you found us! On this Forum you can discuss everything regarding Homey and Athom. This forum is for everyone, independent of your knowledge and experience with our products. I thought it would be a good idea to set some guidelines so we’re all getting the most out of this medium. Here we go: Please stay on-topic. Please use a meaningful title for your thread. Search for your topic ideas on the forum to see if somebody else already mentioned it som…

[Sylvain_Gallerand]

Hello ,

Yes, I use Homey Cloud and Ring app v0.7.1. my flow is very basic

[Peter_Kawa]

Thanks. Did you also try another kind of “Then” card?
Because timeline cards can get rate-limited in certain conditions.

[Sylvain_Gallerand]

Yes , in fact i would like implement TTS with my Sonos or just a push message. Push Message does not work too.

[Peter_Kawa]

You should report the non-working trigger to homey.app/support (because Athom is the Ring app developer).

In the meantime, I can recommend to install the Ring community app:

Ring Doorbell, Camera and Alarm support for Homey

This app lets you add Ring Doorbell, Camera and Alarm devices to Homey. This topic is for Ring Doorbell, Camera and Alarm devices support, if you are looking for information or support for connecting the Ring Alarm devices to your Homey as stand alone Z-Wave devices please visit the Ring Security - Extend Heimdall with Ring Security products topic. [large] Supported devices Support is not limited to the below shown devices, all versions within the mentioned categories can be used with the R…

[tico_mascia]

Hello, the same happened to me I think after Homey mini firmware update. I have several hours try to do standard flows but nothing. It worked to me before the update.

[tico_mascia]

Now, It’s working again. I deleted old devices in Ring account and I installed Ring Community App V.2.14.11. I started from scratch again. Now is up and running.