Reolink doorbell flow won't work

Questions & Help
1

I’ve bought a Reolink doorbell (D340W). Strangely enough, in the Homey app I can’t find any flow trigger like “When the doorbell rings.” Instead, I only see some odd IF triggers, such as:

  • The tamper alarm turned on (didn’t work to start the flow)

  • The sound alarm turned on (also didn’t work to start the flow)

  • The storage alarm turned on (also didn’t work to start the flow)

I tried a few of these in a simple flow (IF … THEN send push notification), but none of them sends a message when I press the doorbell.

Could anybody maybe help me out a bit? I’m completely new to Homey, so I’d really appreciate your help

2

It should be supported according to the App Store page

image
image1040×246 12.9 KB

Tamper alarm, sound alarm and storage alarm are from the capabilities of the device (you can see those in the Homey mobile app as well) and are added by default by Homey. Those are not used for button presses since those are stateless.

Did you use this app?

3

No I did not. I tried now. Turned on HTTPS (the others were on). But it can’t find my doorbell strange enough…

4

Check the github.com issue tracker of the Reolink app → Reo doorbell is not recognised (yet).
You’ll find the links on the app page at the homey.app store