Problem with 46elks integration - API credentials accepted by 46elks but not by Homey

[Eirik_Hansen]

Hi,

I’m having trouble connecting the 46elks SMS provider in Homey.

My setup

• Homey Pro
• 46elks account with active balance (€12.50)
• SMS sending and receiving works from the 46elks web dashboard
• I am using the API username (starting with u...)
• I am using the API password shown in the 46elks dashboard (not my regular login password)

What happens

When I configure the 46elks provider in Homey and try to save/test the configuration, authentication fails.

What I have already verified

• Correct API username
• Correct API password
• Active 46elks account
• Positive account balance
• Number can both send and receive SMS through the 46elks website

Feedback from 46elks support

46elks support says:

• Basic Authentication should be sufficient
• No special headers are required
• Other customers are successfully using the Homey 46elks integration
• They recommend testing the API directly outside Homey to determine whether the issue is in the integration or elsewhere

Questions

1. Is the 46elks integration still working for other users?
2. What should be entered in the “From” field?
3. Has anyone experienced authentication problems recently?
4. Is there any logging available that shows the actual API response returned by 46elks?

Any help would be greatly appreciated.

Thanks!