Hi,
Tried to connect but when I populate my credentials the system stops after the password => error message as follows: ‘There was a problem - Enter a valid email or mobile number’
I’m sure what I entered was/is correct. So can someone help please?
From which system to which system, using which application?
This doesn’t help at all… please tell us which system you’re referring to in order for us to help you
Hi,
@borssie @Rmb It might not help but when I wrote the message I was on the topic related to my question… sorry for this but I’m not familiar with the forum as I’m a newcomer It looks I made a mistake raising a new topic
So to get back on the subject: the system remains idle with the error message previously shown despite I filled in the correct information in Alexa application for Homey Pro Cannot access it through my Homey box
I did it from my mobile phone and from my computer: on my computer the system is Google Chrome
I can add a snapshot if required
I see! No problem at all… It all makes more sense to know where you’re talking about. So we can help you as much as possible.
Since you’re refering that there is a topic for your specific question/devices, I would advise you to ask the question over there and close this topic start (mark as resolved) so it is easier to find your answers in the other specific topic
Hope that helps!
Also, welcome to this community and have fun with in the Homey world. Hopefully your specific question will be answered shorty
It looks like the owner of the topic can click on the pencil at the end of the title of the topic and change the category of the topic.
