Login issue Somfy TaHoma Connexoon

Hallo,

Ik heb een Somfy buitenzonwering (io).
Wil ik deze toevoegen in de Homey app, is inloggen met mijn account vereist.
Echter krijg ik steevast de melding: Request failed with status code 401.
Waarom lukt dit niet?
Is er eventueel een andere manier om deze aan de app toe te voegen?

This is the English part of the forum, I got a Tahoma, but do not understand anything of your question.

Error 401 means you are unauthorised. Please check you have entered the correct user name and password.

Ok, was not aware of this. I am new here.
I have a Somfy TaHoma Screen (io) and adding it to the Homey app is not possible. After login getting the code 401.
What am I doing wrong?

With my account, I can access their website.
I assume that I should use the same account in the Homey app. Am I wright?

First of all, welcome to the Homey Community!

To make sure you are aware of the forum rules, please read the Welcome to the forum! post here.

@Marius_Stensrod, because this topic is in the English category of the forum, please translate your Dutch post into English.
If you need help, because depending on the trust level of your account, you may have limited permissions, please PM me or another moderator or reply to this post.

@Marius_Stensrod, I’m pretty sure you only wanted to do something good with your comment, but unfortunately the opposite is the case. Now it’s a bilingual topic which is also not wanted.
If you see a post in the wrong (language) category in future, please just flag it as Something Else and explain briefly what is wrong with this post, so that we moderators can take action, e.g. move the topic to the correct (language) category.

How to flag a post:

Many thanks for your support!

Br,
Dirk

I think that is correct, it should be the same login details for the Tahoma web login and the Homey app login. Also make sure you select the correct region as your credentials are only valid for the region your account was created in.

I have also had a report from another user about problems logging in, so maybe there is an issue with their servers ATM.