Problem connecting first Zigbee device

Homey Pro (2026)

I spent several hours trying to add my first Zigbee device, Tuya Temperature & Humidity but no final success. Eventually managed get Homey to find the device add it via Tuya Zigbee but it said it was added as a unknown device Homey doesn’t have the right app and request. I have done this but nothing. If I press the device tile it states this device does not support turning on or off.

Any help would be much appreciated. Many thanks Gareth

For zigbee it’s best to first add mains-powered devices. If this is the only device you’ve got (i think it’s on batteries) then it might be tricky / unstable.

Which app did you use, since there are several for Tuya? Maybe you can find additional information in the community topic for the APP you are using. Or maybe trying a different APP might solve it.

The tuya-zigbee app you used is not maintained for the last year.,

You could try the test-version of the app:

You could also try these apps:

Official homey/tuya app, need to connect by tuya bridge.

Then there is a new Universal zigbee Tuya app which is in a test-state:

The last 2 apps have an active topic on the forum:

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Success at last. It was the universal tuya zigbee app that did iy

Many thanks for your help

Gareth

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The universal TUYA zigbee app finally did it.

Many thanks

Gareth

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