Presence events triggering issues

Questions & Help
1

Hi,

I’ve set two presence flows:

1 when I come home, turn entrance light on

2 when I go away, turn off all lights

Problem is entering and leaving home events are sometimes triggered for apparently no reason at all or not triggered when it should have been. When I come back home sometimes entrance light doesn’t turn on and I’ve checked that no coming home event was triggered. Also some minutes ago I was in the kitchen (as I am right now) and lights turned off. Checked on homey and saw that the leaving home event was triggered but I never moved from here.

Anyone can help me? Thanks

2

What type of presence monitoring do you use?

Can you please post the flows?

3

Switchbot presence sensor with Govee lamps. I kept working on it and found out that “leaving home” can be a false trigger ‘cause it’s based not only on smartphone position but also on Homey hub connection and other parameters, so yesterday could have been a fast temporary disconnection or something like it. I’ve installed CountDown and introduced a minute delay in the flows. Not tested yet.

4

That wasn’t what I meant, and it raises even more questions for me. But maybe I misunderstood you completely.
So I’m asking you again to post your flows.

5

I’ve got two leaving home flows.

Flow 1: WHEN last person leaves home THEN start countdown timer (60 seconds)

Flow 2: WHEN timer reaches zero AND nobody is home THEN turn off all lights

6

So you’re using the Homey build-in presence monitoring with geofencing via Smartphone?
Or do you use an additional Homey presence app like Smart Presence, hat detects presence via WiFi?

7

I’m using the build-in monitoring.

8

Okay, but what does that have to do with your Switchbot Presence Sensor?
Are there any other flows in which the SwitchBot Presence Sensor may turn the lights on or off?

9

Sorry, Switchbot sensor reference is wrong, I’ve got only one in the bathroom to detect presence and switch lights on/off, in an other completely distinct flow.

Presence via wifi can be a good criteria, I’ll try to install that app, thank you.

10

I’m not a fan of presence monitoring via WiFi, but try it out for yourself.

You can also try a third-party geofencing smartphone app, such as Owntracks. The smartphone app is free and available for both Apple and Android. There is also a dedicated Homey app (link).

However, if you are experiencing significant issues with the built-in presence monitoring and you are relatively sure that the problem is related to the Homey smartphone app, you should contact Athom support.