Email from Athom about the power supply of the Homey Pro 2023 which can cause HP23 to be slow (see screenshot below). Unsure if this applies to all batches already sent. The supplied power adapter doesn’t deliver enough power which can cause HP23’s CPU to underclock at a much lower speed. In the s…

I don’t have this issue. Maybe only with Ethernet adapter? I use WIFI and running on 1.4ghz

Love how open and honest they came forward on this. Props to Athom :slight_smile: . Although I have to say that mine has not been “underperforming so far". Maybe haven’t stressed it enough… [image] [image]

Yes, I like the way they are handling this as well. Mine is indeed underclocking atm. Not every time, I have seen this value on “false” as well. With “videoCoreUndervoltageOccured” on “true” Not sure if this last value resets after a power cycle. [Screenshot_20230323_173756_Chrome]

How can I see this value? Looking at my Insights graph my Homey has been underclocking constantly too.

Check, thank you! You can find videoCoreUnderVoltageCurrently and videoCordeUndervoltageOccured here: Homey Developer Tools In Insights I can already see the effect of using my Apple 30W USB-C charger (for the time being) with the Homey: [SCR-20230323-opj]

Could you try it, for science? Mine’s not triggered so rebooting wouldn’t conclude anything.

You (Athom) must be kidding :stuck_out_tongue_winking_eye::joy: … again???

Btw,when did you receive it please? I got no such mail yet :slight_smile:

Power supply can cause slow Homey Pro 2023

Questions & Help

robertklep March 23, 2023, 4:38pm 4

First!

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Power supply can cause slow Homey Pro 2023

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