POPP Outdoor Plugg issue

Tried factory reset? Hold down button for 10 sec.

Yes I have factory reset the POPP outdoor plug. It did not help. I have also rebooted Homey several times. However I have not tried to factory reset Homey pro because I alredy have done so much work with configuring my other zwave devices.

You should not have to reset Homey. I have never done that.