POPP Outdoor Plugg issue

[Morgan]

Tried factory reset? Hold down button for 10 sec.

[Turk]

Yes I have factory reset the POPP outdoor plug. It did not help. I have also rebooted Homey several times. However I have not tried to factory reset Homey pro because I alredy have done so much work with configuring my other zwave devices.

[Morgan]

You should not have to reset Homey. I have never done that.

[Morgan]

@Nordenberg

I have three of these plugs but are having the issue of them stop working, essentially cutting off access from controlling them in the Homey app.

Initially I thought it was cause of cold weather, but recently it happened when it was not even minus degrees. Any ideas on how to solve it?

@peltsi51

Sometimes it worked for 1h sometimes 1month, but in the end the result was the same and connection was lost. Repairing helped for a while, but it happened always again. Tried pairing secured and unsecured, tried indoors and outdoor but the results was the same.

Hi, finally I have found a workaround that works for me with my two POPP Outdoor Plugs.

After I made these settings they never stops reporting or get unresponsive. The plugs still reports voltage, current and power. I hope it will help somone else too , because until now it has been quite annoying and frustrating.

[erlend_oyen]

still doesn’t update any values unless i restart the popp app in homey.

[Morgan]

It is still working for me. I have not restarted Popp since the change.