I tried connecting the Osram Smartplug, which should be simple as 1-2-3, but Homey is not connecting. What am I doing wrong here?
- Go to Homey app, add new device
- Select Osram Lightify (Zigbee)
- Select Plug (Zigbee)
- Wait for installscreen which tells me to plug it in
- Plug it in, installscreen changes to ‘device being installed’ so it does detect the thing…
- Waiting like 2 minutes
- Get the error that it took too long.
I have tried several plugs, all of them are not being connected to Homey.
What do you mean with PTP?
It is approx 2 meters from Homey by the way
Start the pairing proces and then keep pushing the on/off button on top of the plug until you hear it clicking, takes a few seconds, then let go the button and the pairing will begin.
I have six of them and this works all the time.
Tried that, but unfortunately it still doesn’t work.
As you said, i keep pressing the button on the Osram plug, and indeed after a few seconds it clicks. I release it and the Homey app goes into ‘Adding new device’ screen… than nothing again, until it times out after 2 minutes or so.
I held the homey really close-by, at 30cm and even once right next to the plug, but that didn’t matter.
I did a PTP as well, and tried the original installation instruction as well.
Any more suggestions? Can zigbee be broken on the Homey?
Hey Kevin, did you find a soloution? I have the same issue.
Best regards, Daniel