Jaka99
October 5, 2024, 1:34pm
1
Hello,
I have bought a Night Light from Third Reality (https://3reality.com/product/matter-smart-color-night-light/?gad_source=1&gbraid=0AAAAAC9qUc7hyNteV5YlvymyxR7efX0V8&gclid=CjwKCAjwx4O4BhAnEiwA42SbVOd2KZCRQQ3XrrOgUc4HGPR2lV8SESvJNmmYeEnl-06c3cuv5JiDWhoCMH0QAvD_BwE ) and can not be connected with Homey. There is an app for Homey and when I try to add the device by following the manual and app, light can not be found by Homey. Do anyone has a similar problem?
Regards !
-Jaka.
It’s a Matter-over-wifi device, in theory there’s no app needed.
Did you already try to add it directly as Matter device?
1 Like
Jaka99
October 6, 2024, 12:19pm
3
I did and is also not working. I also try it to add to the Apple Home Kit but I was not successful.
So you scan the QR code with your phone and then what happens?
Jaka99
October 8, 2024, 4:58pm
5
If I go via Homey at the end I get “Unable to connect - The device is not certified for Matter and cannot be added to Homey Pro”. It seems that Homey doesn’t like any Matter device.
Homey doesn’t like uncertified Matter devices, although someone else got the same problem recently with a device that was certified. So it could be a bug in Homey.
Please contact Athom: https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request
There’s nothing the community can do for you
lappen
October 9, 2024, 11:02am
7
Jaka99
November 8, 2024, 10:06am
8
Thank you anyway for your help @robertklep .