New Homey user, with several issues with Brel blinds remote , stability of H Pro, Philips Hue, Logitech Harmony hub, Cube T1 - where to start?

Questions & Help
1

Hi all,

We have been expanding our smart home for years now and I have decided on Cyber Monday to join the Homey community. However as a new user I’m running into multiple issues. What would be a good starting point for fixing these issues?

  1. Every morning my Homey Pro says - Can not connect with Homey Pro (it is connected via Ethernet and Wifi). All other devices connected to the same router and wifi seem to work OK;
  2. When using moods for my lights not all of my 55 Philips Hue lights on the ground level respond on the first click. Sometimes only on a 2nd or 3rd click I see them all switch to the right mood;
  3. I can’t seem to register a response from my Brel Remote (Model: DD-2702H - 433 Mhz) that control our blinds. I found two Brel-related apps, bit none of the two work for me. Maybe I’m doing something wrong.
  4. I can not get my Aqara Cube T1 Pro to do anything (I do see movements etc, but when programming a flow nothing happens). This is not a big issue yet because I only played with this the first time last evening so I need to work on this.
  5. Homey Pro doesn’t find my Harmony hub (which is working great with Harmony remote controls). A Logitech Harmony elite. I have no idea why not. The process seems pretty straight forward but I just get the error: no hub found.

All in all, not a flawless first experience. And I don’t consider myself a full noob (bit it feels like it now :wink: ).

Thanks for any help or guidance to where to find info or maybe a good YouTube channel etc to follow.

2

Both these issues have existed for many years now, and are, apparently, unsolvable.

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3

It is almost a philosophical question, but how can “Homey Pro” report that it cannot find the “Homey Pro”. Is he looking for himself or is he unaware of his own existence?

4

It’s easier than it might seem…
The Homey app on your mobile or tablet cannot find Homey Pro, so the app reports it, not the Homey Pro (the hardware) itself…

5

Have you searched for answers yet, @Hibiscus?
Better to do so first. And if not found, post your questions in the appropriate topics (i.e. Hue, Brel, etc).

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6

Here: https://support.homey.app/hc/en-us

7

First of all, welcome to the Homey Community!

To make sure you are aware of the forum rules, please read the Welcome to the forum! post here.

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