Local backup could be improved, like 100x

One of the features I liked with the newest Homey Pro was an option for local backup.
But seriously:
You’ll have to take your Homey offline(!), turn it upside down, use one hand with the Homey and a paper clip and your other hand hand connecting USB to the computer(!) like a gymnast, using a ladder in my case. Sleek, especially since you have your Homey with the ethernet interface in such a convenient place… NOT.

Then… backup seems to take forever, so I select properties on the backup file to see when it was created. Result: Backup failure – cannot write to file after some 300 mb written. File deleted by Homey within seconds.
“Here I go again on my own
Going down the only road I’ve ever known”

Finally, after 47 minutes(!!!) for transferring 974 mb via USB-C I have a backup. That’s 20 mb/min, or 0.3 mb/s written. Amazingly incredidible slow, I didn’t know anything could be this slow in 2023/24!

How on earth could the local backup feature get implemented so so terrible?
It’s like you’re mocking us for not paying for the daily backup (which I do not need)

Thanks for your time! And I hope you can improve the backup ehmm… “feature” :slight_smile:

5 Likes

I suggest you send Athom your complaints through a support request:

1 Like

They advertise it as “Local Backup”
But it is in reality a Firmware Recovery Procedure.
Perfect for that, for a Jailbreak and for a Hardware Mod as CM4 replacement.

And indeed verry Picky in the quality of the cable and USB Port (fe Power etc. )

But imho only the Homey Cloud Backup is a real Backup. Offline is not meant for a backup but for DR/Firmware/Flash recovery.

Unless you expect that it will restore the apps and firmware to the point when you created the backup.

1 Like

Issue somewhat resolved. I used an UNC-path for my backup, indeed it seems to work, but extremely slowly. And, it actually doesn’t work somehow. I chcked the size of the backup file in order to calculate the speed, but today when I checked the file size was zero bytes, and I also had previous 0 bytes backups.
At the end (after big-button-with-DONE-in-it) there was a file dialogoue, but since I was standing on a ladder I thought I accidently clicked something and select cancel. The probably the file was wiped. Thank you very much for that backup :wink:

Today, I stored the backup in c:\
It was much much much speedier and was done in perhaps 10 minutes.
To rule out WIFI I then copied the file from C:\ to my Synology NAS. It was done in under 25 seconds, so something like about 38 mb/s.

Conclusion: do not use an UNC path when performing a backup.