Installation Qubino LUXY Smart Light not working with Homey Pro 2023 (Unknown Z-Wave device)

Devices
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1

Hi,
I have purchased an QUBINO LUXY Smart Light (order code ZMNHQD1).
But my Home Pro 2023 is not recognizing the device during installation. It installs the LUXY as an unknown Z-Wave Device.

Procedure i followed:

  1. I have installed the QUBINO APP (v4.1.1) on my Homey. And i add the LUXY Smart Switch (ZMNKAD). Here i already see a small difference. When selecting a device to add, the app options ZMNKAD as device, but on the delivery box of the Luxy i see ZMNHQD1 as order ID written). I do not know how important this is. But there is only one Luxy Smart Light device to select (and this has code ZMNKAD).
  2. I follow the installation procedure on the ‘Qubino Luxy’ to add the device. This all works fine. Homey acknowleges the key presses…
  3. I have entered the S2 Security inclusion, this works fine.
  4. Then when the device is added, i get an error message.
  5. This error message is that Homey could not find an installed APP for this device. And it therefore adds the device as an ‘unknown Z-Wave Device’.
  6. But because it is now a ‘regular Z-Wave’ device, i can only control it ON and OFF. This means i cannot use the device for my purposes (i want to control the different light colors as a visual indicator).

Does anybody know what can be the issue here?
I have tried 100x times already, also tried the removal procedure (with success) and the factory reset procedure (with success). I have also tried deinstalling the APP and reinstalling it, all does not help.
PS: I think the Homey Qubino APP (v4.1.1) is not recognizing this QUBINO LUXY Smart Light (ZMNHQD1)? but Homey made a YouTube video about adding this device, and there it works without issues…

Any help is much appreciated.

05 Device adding failed - app not found
05 Device adding failed - app not found1170×2532 124 KB

2

“This error message is that Homey could not find an installed APP for this device”

Even though your device looks like a device that’s supported doesn’t mean that it uses the same internal identifiers, which is how Homey knows which app supports which device.

Try installing the test version of the app: Qubino | Homey

If that doesn’t solve it, contact the app developer (details on the app page).

3

Dear @robertklep,
Thank you very much!
The experimental Qubino APP v4.1.5 did the job! :smiley:
This new App has two different types of LUXY Smart Light (ZMNHQD and ZMNKAD).
Thanks for your fast reply and help!
/Guy