Since this night my Homey Pro has become unreachable via the app or my pc. All my home automation that do not require a network are still working, but the Homey is unreachable. I have tried updating the firmware by connecting it to my pc this morning, without any success. My internet is working fin…

Aah, thanks! Will keep an eye on this :slight_smile:

Hi! Same here. I have two of them at home and at the office. Both went offline. A restart helps sometimes to get it connected again but it will go offline again suddenly. I contacted the support and they asked me to switch the WiFi from 2.4 to 5 GHz. Not a solution from my point as when it goes …

Aah mine is already connected to a 5ghz network. And my flows are running perfectly. However I’m unable to us the app or site

Yes, sometimes it can connect to devices and run scenes and sometimes not.

Alright, after putting it in setup mode I notice my 5ghz could no longer be detected. I connected it to my 2.4ghz network and am now able to use it again. Let’s see for how long it lasts!

[image] Alex_S1: they asked me to switch the WiFi from 2.4 to 5 GHz. Not a solution from my point as when it goes offline Maybe it does not go offline if you switch WiFi from 2.4 to 5 GHz?

Hi, My homey is completely offline I have tried to turn off / on power but it doesn’t help. I can normally only reach my homey via WiFi. How can I then switch from 2,4 to 5 if the WiFi connection is down? How is it possible that they push out something that makes it stop working…

Sorry, I mixed it up. I should switch from 5 to 2.4 GHz.

[image] Activating Setup Mode for Homey Pro (Early 2023) Homey Pro (Early 2023)'s Setup Mode allows you to change the Wi-Fi Network, reset Homey Pro to Factory Settings or restore a cloud backup. While Homey Pro is in Setup Mode, all other tasks are disa... F…

Homey unreachable

Questions & Help

robertklep November 15, 2023, 1:22pm 2

Seems to be related to the new WiFi firmware that was pushed in the new firmware update last night: Does Homey Bridge acts as range extander or repeater? - #69 by Alex_S1

Topic		Replies	Views
Offline November 15 Questions & Help	14	579	November 16, 2023
Homey vaak offline Vragen & hulp homey-pro	21	490	October 4, 2025
Homey Pro ständig offline nach Update auf 10.1.0 Fragen & Hilfe homey-pro	10	512	November 16, 2023
HomeySetup-xxxxx disapperead Questions & Help homey-pro	10	1328	January 26, 2022
Homey Pro ist offline.....keine komunikation möglich...was tun? Fragen & Hilfe homey-pro	45	2347	August 13, 2024

Homey unreachable

Related topics