Homey red light

Hi guys my homey led is red does not connect I tried holding it upside down and did not help.

What do you suggest

Maybe an open door, but try to search for red ring. Lots of questions, answers and solutions there…
Maybe even in the first hit…

Did you do anything before it started?

Alas, she this person is someone that doesn’t provide detailed information of his/her problems pro-actively, so it’s a guess most of the time…

Offtopic: “Simone” isn’t always a female name.