Hello, I recently got myself a Homey Pro, unfortunately I am having major connecting issues. I have a TP-Link Deco Mesh network, which I’ve since read can cause issues with Homey. When I first installed Homey I had the mesh network up and running and was not getting Homey to run, when I disabled the mesh network it was working fine. So I bought the Ethernet adapter for Homey Pro, thinking this would solve my problems, but alas, as soon as I enable the mesh network, Homey stops responding. What is the actual problem here? How is my WiFi affecting my ethernet connected devices?! This doesn’t make any sense what so ever! And how do I solve it?
Have you disabled Wi-Fi in Homey after connecting it through ethernet?
If yes, then it’s not issue with mesh. I have mesh network but I’m using Asus routers. No problem at all.
Homey is connected to one of your routers, and what happens next, is not related to Homey.
EDIT: Just noticed that there is no way to disable Wi-Fi and my Homey is connected in both ways. But… if you want, you can block connection on your router, if it helps.
It appears that after installing the ethernet adapter Homey is just incredibly unstable, disconnects all the time regardless of weather the mesh is running or not. Though with the mesh running it is completely unusable. Without it running I just get huge delays and get kicked out of programming advanced flows. I will try looking at the router settings tomorrow.
To me it sounds like it still uses wifi, ethernet isn’t working;
Did you connect the ethernet dongle the right way?
Short USB-C cable connects with power brick,
longer one connects with Homey.
(Info should be printed on the dongle)
Yeah, that’s embarrassing, didn’t read anything, just plugged it in assuming it would work, was indeed connected incorrectly. Works flawlessly now. Thanks!
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You’re absolutely not the first.
The idea behind this construction is, to have the power brick, dongle and ethernet cable hidden somewhere, with only a thin longer cable running to Homey.
