Homey Pro just pulsates purple. It has been running for over 4 hours with the update. What is wrong?

So you already changed the power supply, reset Homey, did a PtP ánd when that didn’t work you contacted Athom support (as stated in the very first link on the result page)?

Frans_Verhoeven

Jan '21

Yes,

tried just to restart homey upside down and than power reconnected . Now I was able to reset Homey and start up succesfully.
Awaiting to see that it will stay working well.
Last few days Homey now and than stayed running with a red led ring, so no connection with wifi. However didn’t change the wifi system in our house. ???

Thanks anyway for the quick response.

Kind regards,

Frans

Reply

Dijker

Jan '21

That sounds as a defective usb power adapter! Please unplug and change the adapter for another USB 5 Volt 2 Amp (2000 mA)
That should make Homey stable again.
You don’t want to do a firmware update with an defective adapter.

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