Homey Pro (Early 2023) - Community Order Tracker

Pfffff … order 5026X and still nothing.
Last thursday they send me: We know you cannot wait to unbox your new Homey Pro, but please read this first.

In Dutch we call this “blij maken met een dooie mus”.
Keep refreshing my mail … hoping but nothing :cry:
Almost thinking something is going wrong with my order… @Emile

So we’re talking 7000 orders between non-shipped and shipped.

It’s probably a lot of “dead” orders as well due to the heavy load on release, but still. I’d like to just know what’s going on, what to expect. Is it an error, or just a logistics explanation.

Have any US testers received their units yet?

on slack there is mentions of some issues at the logistical level, all units from before 58000 were sent to logistics, and they’re working on getting them shipped out.

Emile said the following on slack this afternoon:

A lot of Homey Pros have been shipped, but it seems not all, these are shipped today/tomorrow.

47XXX here, got the ‘Your Homey will ship soon’ on the 07/03 and ‘Read This First’ on 09/03

Nothing since!

waits patiently

waits franticly

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Shipped now !!! :grin::grin:

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Order nr 512…. All information received, mail and adress control but……… no info and or final delivery​:see_no_evil:. Yes maybe Switzerland takes more time :rofl:. As I understand from all different messages the order nr is not a liable reverence on delivery order. Will keep calm and cool and crossing my fingers to receive it this week :blush:. Will keep you all informed when I get it :+1:
Good luck and I am as excited as you all

:grin::tada:

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Congrats Roel :+1:

For those who don’t read posts from other users (post #224), here’s the yesterdays info from Slack again why there were problems with shipping:

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Thank you f, I didn’t see this message at all . Answers all questions :+1:

Mine is on the way also now 50xxx :slight_smile:

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Super!

Someone outside the eu got a sending confirmation yet?

Yes arovik, me! Switzerland


Got my confirmation and tracking nr this morning!! Youpiiiii
Just hope Suisse customs are not going to take ages to get the Homey cleared (and billed haha).
Cause we are out of the EU it’s always a time taking procedure and cost of about 7% on the value plus handling costs of around 50 Euro​:rofl::rofl:

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:hushed: :crossed_fingers:

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My 511xx was just shipped, so it’s on its way. Waiting for confirmation on my 513xx now.

So I guess it’s all under control, it’s just a very large volume of shipments.

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Thanks Glenn for the information!
Hope you I’ll get it soon :blush:

Envoyé de mon iPhone

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