Homey Pro and Homey Bridge

[gary.osullivan]

I have a Homey Pro, connected over a wired connection and WiFi. I have a Homey Bridge on a different floor, connected over WiFi. They are both connected to the same SSID. At least once a day, the Bridge goes offline, displaying the red ring. How can I troubleshoot to identify what is going wrong? Worth mentioning the WiFi and Internet access are stable. No known issues.

Thanks in advance.

[Peter_Kawa]

The bridge is very picky and can’t handle “modern” wifi very well.
This article is very useful:

Problems connecting your new Homey Pro to your WiFi? Try this!

Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addresses. Start your Homey again. If the above do not work, turn off 5 GHz WiFi and support for n and ac in your Router / Access Point during Homey installation. Ensure that your SSID (the name of your WiFi) does not use characters other than numbers and letters - do not us…