Hello everyone, perhaps several users are experiencing this. I have just consulted Homey Support for this problem and am curious if other Homey Pro 2023 users are experiencing this as well. For the past 3–4 weeks I have been having issues with my Homey Pro early 2023. It regularly loses connection …

Since today, my month-old Homey Pro is offline… Can’t connect to it from the app or web. Powercycled it twice now: it shows white led for a while, then breathing red for 10-20 seconds, then spectrum (seemingly ok) - but still offline.

Ok… 5 (!) powercycles later, Homey is finally online again (yes, every one of those powercycles had at least 10 seconds of no-power). Still using the 2.1A power adapter that came with HP, don’t see how that plays a role here. Annoyingly, but not unexpected, all 5 INNR SP240’s are now in error state…

Just restart the Innr app after each reboot. I have created a flow for it.

[image] Jack_Russell: every one of those powercycles had at least 10 seconds of no-power 10 seconds?? Make that 5 minutes to make sure all capacitors and stuff really lost their charge. [image] Jack_Russell: Annoyingly Really disappointing WAF is near zero even my tolerance for error…

Excellent suggestion, thanks. Added it just now!

Hi to all. I have the same problem and today when i was out of the home, the allarm ring for 3 hour, and i cant make nothing because the homey pro 2023 was disconnected. In local no problem, but out of the home no connected…

Oh, I’m not alone: [image] Homey Pro 2023 reports "offline" in webapp & dev tools every few hours while being connected and still being responsive in mobile app (LAN and WIFI) Questions & Help Hi, after having installed a brand new Homey Pro 2023 the Homey webapp (Firefo…

Just to share that I’ve opened a support case for this as Homey keeps dropping from the network. On request of support already tried a different power adapter - issue still occurs.

me too, but it’s clearly a problem not caused by the power supply. Before now he had never given me any problems…

This problem seems to happen to me as well. I opened a support ticket for it.

Homey Pro 2023 loses connection to cloud (server) and is offline

Questions & Help

Michael_E January 7, 2024, 11:53am 21

Oh, I’m not alone:

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Homey Pro 2023 loses connection to cloud (server) and is offline

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